Implementing Supply Chain Resilience Using the Iceberg Model

The video explains that resilience, which is the system’s ability to withstand and recover from disruption, differs from risk management, which focuses on specific predictable risks. The article introduces a structured model that applies the four levels of the Iceberg Model—Event, Patterns, Structure, and Mental Model—to the seven core supply chain capabilities, such as material acquisition and distribution. This framework is designed to operationalise resilience by building three critical attributes: flexibility (the ability to adapt processes), agility (the speed of response to changes), and robustness (the strength to withstand shocks without failure).